Audit Digital transformation: Audit of the process efficiency of core IT - Federal Tax Administration
Audit number: 22524
The Federal Tax Administration (FTA) intends to digitalise its processes over the next five years and make the online channel the default option, thereby increasing user-friendliness and efficiency. To implement its digitalisation initiative, the FTA has requested and been granted additional funding of CHF 31.2 million from Parliament for the period 2023–2027. The IT budget for 2023 amounts to CHF 52.9 million. In 2021, the FTA collected federal taxes totalling CHF 56.5 billion.
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